With smartphones now able to use QR codes to download menus, order and pay bills, is there still a need for restaurants to use pager systems to run operations smoothly?

Moving with the times

Restaurants are increasingly using smart digital tools to make their customers’ experiences as seamless as possible. This includes things like SMS order notifications, waitlist apps and status display screens. Customers can now avoid waiting in queues, whether that’s through using their smartphone or a traditional buzzer which lets them know when their food or table is ready.

Good service requires rhythm and timing and staff pagers are used to warn waiting personnel when food is ready and let kitchen staff know about exact timings.

Wireless paging

However, old wired pager systems are becoming obsolete and more modern, minimal wireless versions are increasingly being used by UK restaurants. A wireless pager system, like the ones available from firms such as https://www.dinggly.com/ have further reach and are less bulky than traditional pagers.

Batteries have longer lives, so they don’t require as much maintenance and a wireless system can easily be integrated into existing restaurant premises so there is no disruption.

This reduces cost too, as there is less need to spend on hardware. Clever software has replaced bulky buzzers to allow for modern guest paging systems which don’t break or get lost or require regular charging.

In the competitive hospitality industry, creating streamlined operations is key to ensuring the best customer experience for fast casual dining and for restaurants to succeed.